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Account Manager at Zen-Concepts (Pty) Ltd

  • Company: Zen-Concepts (Pty) Ltd
  • Location: Zambia
  • State: Zambia
  • Job type: Full-Time
  • Job category: Accounting Jobs in Zambia

Job Description

This role requires a careful balance between the client’s needs, wants and priorities, and the agency’s bottom line. You will play a crucial role in client retention, bringing in new business, as well as how well we deliver projects.

Account Manager Job Role:

  • Ensuring clear understanding of the client’s business requirements and to translate this into clear deliverable objectives
  • Managing projects within client relationships, working to carry out client goals while meeting company goals
  • Operating as the point of contact for assigned clients
  • Developing and maintaining long-term relationships with our clients
  • Ensuring clients receive requested services in a timely fashion
  • Communicating client needs and demands to team members to ensure consistent quality service
  • Forecasting and tracking client account metrics
  • Keeping records of client transactions
  • Servicing multiple clients concurrently
  • Assisting in developing markets for our clients’ brands
  • Identifying and seeking opportunities to grow business with existing clients
  • Focusing on growing market share and acquiring new markets through marketing activities
    Generating sales among client accounts, including upselling and cross-selling
  • Research and prepare insights about product/brand potentials
  • Building effective relationships with distributors and traders
  • Ensuring ideal shelf presence of all our clients’ brands
  • Monitoring current trade trends, analysing the data and developing proposals that will help gain market share
  • Delivering high standards of client satisfaction, measuring this through feedback, surveys, campaign evaluation and continuously adapting and adjusting approaches to benefit their needs

Account Manager Skills and Experience:

Account Management Experience, Client-Focused Solutions Experience, Project Management Skills, Ability to Communicate Client Needs with Staff, Talent for Influencing Client Management, Ability to Manage Multiple Projects and Relationships Simultaneously, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills, Solid Background In Advertising And Marketing, Strong Work Ethic, Professional Appearance And Persona, Ability To Handle Pressure Well

Method of Application

To apply for this job email your details to [email protected]

Closing Date : 30th April, 2021.


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