Waiter/Waitress

We are looking for a skilled and friendly waiter/waitress to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction. Your ultimate goal should be to provide an exceptional guest experience.

Waiter or Waitress job description:

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Job requirements and qualifications

• 1 year of experience as a waiter or waitress preferred. Minimum requirement: 6 months in a similar role
• Experience with developing a constructive working and interpersonal relationships with colleagues and customers
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening
• Good physical condition
• Customer-centric
• Secondary school graduate; further education, food safety training, hospitality experience will be considered a plus

MUST BE ABLE TO WORK TUESDAY-SATURDAY LUNCH/DINNER SERVICES. Job is based in Woodlands, Lusaka. MUST RESIDE IN Woodlands, Chilenje, Bauleni, Kabwata, Kalingalinga or other surrounding neighbourhoods.